ServiceNow Advisory Engagement Models
We offer ServiceNow advisory engagement models that fit the size of the decision in front of you, from a single quote review to a retained managed advisory. Every model is paid by the customer alone. We hold no ServiceNow partnership, resell nothing and implement nothing.
Why the model matters
Resellers earn margin on what you buy. Implementation partners grow when your footprint grows. The way an advisor is paid quietly sets the incentive, long before any recommendation is made.
We removed that conflict by taking only one form of revenue: the fee our clients pay us. There is no channel rebate, no referral arrangement and no upside in a larger ServiceNow estate. That is what lets us recommend right sizing, tier downgrades and walk away positions without flinching. The model you choose changes how the fee is structured, never whose side we are on. Whether you select a fixed fee review or a success based engagement, the analysis points at the lowest defensible cost for your usage.
The models
A defined scope for a single quote, renewal or audit response, priced up front. You know the cost before you start and the deliverable is bounded and clear.
A portion of the fee is tied to savings measured against a benchmarked baseline agreed before work begins. Our upside is your saving, documented and verifiable.
A rolling managed advisory for organisations with multiple agreements and staggered renewal dates, so the benchmark work and timeline never lapse.
How to choose
Most clients start narrow and widen as the value becomes obvious. The model can change between engagements as your needs do.
A single renewal, quote or audit on the table now suits a fixed fee review. Scope is tight, the timeline is short, and the cost is known before you commit.
A major renewal where the savings are significant but uncertain suits the success based model, so a meaningful part of the fee follows the result.
A portfolio of agreements renewing across the year suits retained advisory, keeping every timeline and benchmark current rather than rebuilt each cycle.
What you get
Whichever model you choose, you receive benchmark led analysis, a documented negotiation position, and support that is accountable to you alone. We work quietly behind your team, under NDA, with buyer side experience across hundreds of enterprise software negotiations and guidance grounded in real enterprise renewal engagements.
To see the analysis these models deliver, read the ServiceNow negotiation pillar, review our ServiceNow renewal negotiation advisory, see the savings we target on the ServiceNow negotiation results page, or start with a ServiceNow renewal assessment.
Questions
Three. A fixed fee review for a defined quote or renewal, a success based model tied to measured savings, and a retained managed advisory for organisations with rolling renewals across multiple agreements.
A portion of the fee is linked to savings measured against a benchmarked baseline agreed before work starts. The baseline is documented so the result is verifiable, and our incentive stays aligned with your cost outcome.
Yes. Every model is paid only by the customer. We hold no ServiceNow partnership, resell nothing and earn no channel margin, so no model points you toward buying more than usage justifies.
NowNegotiations Advisory Team. Independent ServiceNow negotiation advisors, buyer side in hundreds of enterprise software negotiations. Guidance based on real enterprise renewal engagements. Last updated 3 October 2025.